Salesforce

A Salesforce emerged in 1999 with a focus on cloud customer engagement platforms and increased to become the world’s leading CRM company. In 2012, the company launched its portfolio of marketing solutions.
Today, Salesforce has one of the most comprehensive ecosystems for businesses in the areas of customer relationships, marketing automation, support, data analytics, and application development. The company is a leader in several reports from analysts such as Gartner, Forrester, IDC, among others.

Salesforce Sales Cloud

It is the heart of the CRM platform, which allows you to manage accounts, contacts, and opportunities in an integrated and simplified way. Sales Could let you track every first step from the first click to the purchase.

  • Organize contacts, schedule activities, and manage transactions.

  • Opportunity management.

  • Leads management.

  • Reports and Smart Dashboards.

  • Integration and synchronization with an email from any provider.

  • Real-time forecasts (Forecasting).

  • Approval flows.

  • Contact data management and sharing.

Salesforce Marketing Cloud

Digital Marketing Platform to build and deliver personalized journeys at scale through various channels such as email, mobile, social, media (ads) and data management (DMP).

  • Creation of journeys through channels.

  • Personalized 1:1 interactions and real-time customization.

  • Unified capture and activation of data from multiple sources (DMP).

  • Emails, SMS’ mobile, push and messenger interaction.

  • Integration with social networks.

  • Native integration with CRM.

  • Create targets for acquisition and remarketing media.

  • Unifies marketing data, investments, KPIs (Datorama).

  • Real-time visualization and consumer experience management.

  • Native integration with Google products.

  • B2B marketing capabilities.

  • Setting objectives and monitoring targets.

Salesforce Service Cloud

It is the customer support product that goes from software to call centers to (self)service portals. Salesforce Service focuses on following the continuity of relationships with all customers in post-sales through any channel.

  • Multiple customer support channels.

  • Management of cases (tickets).

  • Automation of services processes.

  • Integration with telephony.

  • Self-service portals.

  • Monitoring of social networks.

  • Magamentent of service orders.

  • Support for employees (training, support and communities).

  • Integration with third-party apps and services.

Salesforce Analytics

Combining Einstein Analytics and Tableau (acquired by Salesforce) to make it easier to relate data to insights and make decisions.

  • Prediction of results and recommendations.

  • Artificial Intelligence to facilitate use and reduce code requirements.

  • Facilitate sophisticated analytics with high data volume for business insights.

  • Create viewers (dashboards) quickly and easily.

Salesforce Commerce Cloud

It is the platform that allows you to create and manage an entirely online business, including its contents, focusing on customer experience (B2C or B2B).

  • Optimization of the conversion funnel.

  • Create campaigns and promotions quickly and easily (without IT).

  • Unify catalogues, prices, and products.

  • Order management.

  • Optimized for SEO.

  • Personalization with Artificial Intelligence (AI).

  • Integrations and customizations facilitated.

  • Lower risk, cost, and technical complexity.

Salesforce Integration

Enables you to connect any application, data, or device, in the cloud or on-premises to bring data from any system, such as SAP, Oracle, workday, directly to Salesforce.

Salesforce & Math Marketing

Math is a certified Salesforce partner, our multidisciplinary team can help your brand get the most out of the technical capabilities of the platform while supporting your team with marketing knowledge, trends, and insights for real business improvements.

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